Frequently Asked Questions (FAQ)

1. How often should I have my chimney cleaned?

Most chimneys should be professionally cleaned at least once a year, especially if you use your fireplace regularly. For heavy use or wood-burning fireplaces, we recommend cleaning after every cord of wood burned, or at the start of the cold season.

2. Why is chimney cleaning important?

Regular cleaning removes creosote and soot buildup, which can ignite and cause chimney fires. Cleaning also clears away blockages, improves airflow, and helps prevent smoke or carbon monoxide from backing up into your home.

3. How do I know if my chimney needs to be cleaned?

Common signs include: strong smoky odors, poor draft, visible soot buildup, slow-burning fires, or smoke entering the room. If you haven’t had an inspection in over a year, it’s time to schedule a cleaning.

4. What is creosote and why is it dangerous?

Creosote is a highly flammable byproduct of burning wood. Over time, it builds up inside your chimney. Even a small spark can ignite creosote, leading to dangerous chimney fires.

5. What types of chimneys do you service?

We service all types of chimneys, including masonry (brick, stone), prefabricated (factory-built), and metal chimneys. We also repair and clean chimneys attached to fireplaces, wood stoves, gas appliances, and furnaces.

6. Do you offer chimney inspections?

Yes! We provide thorough chimney inspections, including visual assessments and video camera inspections. Our inspections identify cracks, leaks, blockages, liner issues, and other hidden problems.

7. How often should I have my chimney inspected?

The National Fire Protection Association (NFPA) recommends annual chimney inspections for all active fireplaces and chimneys, regardless of how often they are used.

8. What happens during a chimney inspection?

We check the flue, liner, damper, cap, crown, and masonry for any signs of damage or wear. We use cameras to inspect hard-to-see areas and provide a detailed report with photos and recommendations.

9. Can you repair damaged chimneys?

Absolutely. We handle all types of chimney repairs, from small masonry fixes to major rebuilds, crown repairs, flashing replacement, liner installation, waterproofing, and more.

10. What causes chimney leaks?

Leaks are usually caused by damaged crowns, missing caps, cracked bricks, worn-out flashing, or mortar deterioration. NYC’s weather can accelerate chimney wear and tear.

11. How do I know if my chimney is leaking?

Look for signs like water stains on walls or ceilings near your fireplace, damp smells, crumbling mortar, or rusted fireplace components. If you notice any of these, contact us for an inspection.

12. What is a chimney liner and why do I need one?

A liner protects your home by containing heat, smoke, and gases inside the chimney. It also prevents damage to the chimney’s masonry and helps vent harmful gases outdoors. Chimney liners are required by code in most areas.

13. Can you replace or repair chimney liners?

Yes! We install and repair chimney liners made of stainless steel, clay, or ceramic. We’ll recommend the best type for your fireplace or appliance and ensure a safe, code-compliant installation.

14. Do you install chimney caps?

We do. Chimney caps keep out rain, animals, debris, and prevent downdrafts. Installing a cap is one of the best ways to protect your chimney and home.

15. What happens if animals get into my chimney?

Birds, squirrels, and raccoons often build nests in chimneys. This can cause blockages, odors, and even fires. We remove animals and nests safely, and can install caps or screens to prevent future problems.

16. How do you remove chimney clogs?

We use flexible rods, cameras, brushes, and vacuums to remove debris, nests, creosote, and blockages. We always inspect afterward to make sure the chimney is completely clear and safe.

17. Can you work on old or historic chimneys?

Yes! We have extensive experience restoring and repairing historic Brooklyn brownstones, townhouses, and older properties. We always aim to preserve original materials and appearance while ensuring safety.

18. How do I know if my chimney is safe to use?

The best way is to schedule a professional inspection. We’ll check for hidden cracks, creosote buildup, liner issues, and more. Never use a fireplace if you suspect a problem—safety first!

19. Can you repair my fireplace too?

Definitely. We repair and restore wood-burning, gas, and electric fireplaces. Services include firebox repair, damper replacement, glass door installation, and cosmetic upgrades.

20. What is a chimney sweep?

A chimney sweep is a professional cleaning service that removes soot, creosote, and debris from your chimney, improving safety and efficiency. We use modern tools to ensure a thorough, mess-free process.

21. How long does a typical service visit take?

Most cleaning and inspection appointments take 45–90 minutes, depending on your chimney’s condition and size. Repairs may require additional time or multiple visits for larger projects.

22. Will chimney cleaning make a mess in my home?

No! We use drop cloths, vacuums, and protective gear to keep your home spotless. Our technicians treat your home with respect and always clean up after themselves.

23. Are your technicians certified and insured?

Yes. All King Chimney Masters technicians are fully certified, insured, and undergo regular training on the latest industry standards and safety practices.

24. Can I use my chimney if I see cracks or damage?

No. Cracks, missing bricks, or other damage can let heat and gases escape, posing fire and health risks. Please schedule a repair before using your chimney.

25. How do I schedule an appointment?

Just call us at (917) 914-7316 or use our online contact form. We offer flexible scheduling, fast response times, and emergency service if needed.

26. Do you provide emergency chimney repairs?

Yes, we offer emergency repairs throughout Brooklyn and nearby areas. If you have a sudden leak, blockage, or damage after a storm, call us anytime for prompt service.

27. How much does chimney cleaning or repair cost?

Costs vary depending on your chimney’s size, condition, and the service needed. We provide clear, upfront estimates with no hidden fees. Call us for a quote tailored to your home.

28. What forms of payment do you accept?

We accept cash, major credit cards, checks, and electronic payments. Payment is due upon completion of your service.

29. Are your services covered by a warranty?

Yes. We stand behind our work with a satisfaction guarantee and warranties on materials and labor for many services. We’ll explain your coverage before starting any job.

30. What areas do you serve?

We serve all neighborhoods in Brooklyn, including Park Slope, Williamsburg, Brooklyn Heights, Bed-Stuy, Fort Greene, Carroll Gardens, and more. We also work in parts of Queens and Manhattan. Call us to confirm if you’re in our service area!